Dra. Marta Elorduy Hernandez-Vaquero (melorduy@uic.es)
Introduction
In the event that the health authorities announce a new period of confinement due to the evolution of
the health crisis caused by COVID-19, the teaching staff will promptly communicate how this may effect
the teaching methodologies and activities as well as the assessment.
Following in order to train the future doctors entirely, in this course we intend to develop the personal qualities, skills and competencies that promote the communication, focusing on the relationship with patients and families.
According to Buck(1994)” has Professional competences who: has knowledge, necessary skills and abilities, to practice a profession; can review professional problems independently and flexible is also trained to work with their professional environment and in the organization of work.
From this perspective, competence is a behavior resulting from the acquisition of knowledge, skills and values, relatives of his life and his profession.
In this course we will focus especially on the communication for obtaining and carrying out the medical history and the interpersonal relationship, encouraging communication skills and considering ethical aspects, cultural, social and the patients rights .
Pre-course requirements
There are not previous requirements.
Objectives
The main objective is to advance the humanization of medicine, doing the work with the utmost professionalism and sensitivity to the needs of those who are protagonists of care: patients, families and other professionals.
Specific Objectives:
Value the importance of communication skills in obtaining information relevant to the formulation of clinical diagnosis, treatment and tracing of patients.
Started in the realization of a good anamnesis and clinical history as a basis to justify an orientation diagnosed and a treatment plan.
Communication develop skills for interaction with the individual, Family and community.
Know the characteristics and elements of verbal and nonverbal communication.
Know the aspects that interfere proper communication.
Competencies
01 - Recognise the essential elements of the medical profession, including ethical principles, legal responsibilities and patient-centered professional skills.
02 - Understand the importance of central principles, in particular of professional confidentiality for the benefit of patients, society and the profession.
21 - Listen carefully, obtain and synthesize relevant information about the problems affecting the patient and understand the contents of this information.
23 - Communicate effectively and clearly, both orally and in writing with patients, family members, media and other professionals.
24 - Establish good interpersonal communication skills that enables efficient and empathetic communication with patients, relatives, media and other professionals.
CTI-1 - To know how to communicate effectively through written and oral communication in a foreign language that will allow them to work in an international context.
CTP-2 - To develop a perception and understanding of their own emotions and those of others, as well as the intelligence adjust answers.
CTS-3 - To promote and ensure respect for human rights and the principles of universal accessibility, equality, non-discrimination as well as the values of democracy and a culture of peace.
Learning outcomes
After completing the course the student should be able to:
Knows the importance of the healthcare communication and clinical interview.
Identifies and explains the communicative principles and how these are applied in the clinic context.
Knows the main techniques of verbal communication.
Knows the essential components of nonverbal communication.
Recognizes that an efficient communication with the patients influences in their satisfaction and improve the consultation results.
Clearly and opportunity expresses ideas, knowledge and feelings through the word, adapting to the characteristics of the situation and the audience to achieve your understanding and adherence.